Overview

What we do

UKAR has been established to facilitate the orderly management of the closed mortgage books of both B&B and NRAM to maximise value for taxpayers.

The Executive team of UKAR manages both organisations focusing on this common objective, whilst ensuring that both companies continue to treat customers fairly, deliver consistently high levels of service and support those customers who are facing financial difficulty.

In addition, from 8 October 2013, UKAR Corporate Services (UKARcs) became responsible for the day to day administration of the Government's Help To Buy Mortgage Guarantee Scheme on behalf of HM Treasury.

How we work

UKAR is not authorised or regulated by the Financial Conduct Authority (FCA). UKAR does not deal with customers directly, who continue to be serviced through the subsidiary businesses of B&B and NRAM. Both B&B and NRAM are individually authorised and regulated by the FCA.

UKAR's new subsidiary business, UKARcs, operates entirely separately from UKAR's core function of servicing the loan books of B&B and NRAM.

Media Centre

UKAR Update
18 Mar 2015
Following the success of last year’s £2.7bn mortgage asset sale and against a background of supportive market conditions, in November 2014 UKAR appointed Credit Suisse to conduct a strategic review of options to accelerate repayment of the government loans whilst ensuring the stability and continuity of service to customers. [Read More]
NRAM plc v McAdam & Hartley – NRAM Board decides to appeal
06 Mar 2015
NRAM plc previously disclosed that it had commenced declaratory proceedings in the High Court to determine whether customers who took out unsecured loans above the Consumer Credit Act 1974 (CCA) regulated cap of £25,000 and that were written on CCA documentation are entitled to similar rights and remedies as those who took out loans that were regulated by the CCA. [Read More]