Overview

What we do

UKAR has been established to facilitate the orderly management of the closed mortgage books of both B&B and NRAM to maximise value for taxpayers.

The Executive team of UKAR manages both organisations focusing on this common objective, whilst ensuring that both companies continue to treat customers fairly, deliver consistently high levels of service and support those customers who are facing financial difficulty.

In addition, from 8 October 2013, UKAR Corporate Services (UKARcs) became responsible for the day to day administration of the Government's Help To Buy Mortgage Guarantee Scheme on behalf of HM Treasury.

On 1 December 2015 UKARcs also became responsible for the administration of the Government's Help to Buy ISA Scheme on behalf of HM Treasury.

How we work

UKAR is not authorised or regulated by the Financial Conduct Authority (FCA). UKAR does not deal with customers directly, who continue to be serviced through the subsidiary businesses of B&B and NRAM. Both B&B and NRAM are individually authorised and regulated by the FCA.

UKAR's new subsidiary business, UKARcs, operates entirely separately from UKAR's core function of servicing the loan books of B&B and NRAM.

Media Centre

UK Asset Resolution announces Computershare Limited as preferred bidder for mortgage servicing
01 Feb 2016
As previously announced UK Asset Resolution Limited (UKAR) has been exploring potential options for the divestment of its mortgage servicing activities in order to ensure continuity of service and long term stability for customers. Following a competitive process we are pleased to announce that we have entered into a period of exclusivity with Computershare. [Read More]
UK Asset Resolution announces successful sale of £13bn assets
13 Nov 2015
After a highly competitive six month bidding process, UK Asset Resolution Limited (UKAR) confirms that it has agreed to sell a £13bn asset portfolio to affiliates of Cerberus Capital Management LP (Cerberus). [Read More]