CSR

CSR

UKAR aims to conduct its business in a socially responsible manner in respect of our customers, the environment, the communities we operate in and the workplace.

Customers

Our subsidiary businesses have some 491,000 customers, making us one of the largest mortgage service providers in the UK.

We are committed to:

  • Ensuring that simplicity, integrity and truth applies to everything we do
  • Supporting vulnerable customers
  • Support customers in financial difficulty.

Environment

We seek to improve our environmental performance through a range of initiatives.

We are committed to:

  • Reducing environmental impact wherever possible
  • Increasing recycling programmes
  • Creating awareness of environmental programmes and engaging colleagues in these activities.

Community

Our focus in 2014 is to support a charity who promotes wellbeing through mental health clarity MIND.

At each site we also have a local charity chosen by our colleagues. These are Martin House Children's Hospice in Crossflatts (West Yorkshire), and Daft as a Brush Cancer Patient Care in Doxford (Sunderland).

We are committed to:

  • Using the skills of the business to support education in our communities
  • Building the skills of our colleagues through community engagement
  • Supporting colleagues with their own community and charity initiatives.

Workplace

Our employment practices reflect international and national standards covering areas such as minimum working age, working hours, health and safety and discrimination.

We are committed to:

  • Developing our colleagues' skills
  • Enabling colleagues to improve their health and wellbeing
  • Encouraging a diverse workforce with equal opportunities for all.

If you have any queries regarding the UKAR CSR programme, please contact the press team.

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