CSR

CSR

UKAR aims to conduct its business in a socially responsible manner in respect of our customers, the environment, the communities we operate in and the workplace.

Customers

Our subsidiary businesses have some 771,000 customers, making us one of the largest mortgage service providers in the UK.

We are committed to:

• Ensuring that simplicity, integrity and truth applies to everything we do
• Supporting vulnerable customers
• Support customers in financial difficulty.

Environment

We seek to improve our environmental performance through a range of initiatives.

We are committed to:

• Reducing environmental impact wherever possible
• Increasing recycling programmes
• Creating awareness of environmental programmes and engaging colleagues in these activities.

Community

Our focus in 2012 is to support a charity for young people through the NSPCC.

At each site we also have a local charity chosen by our colleagues. These are Sue Ryder – Manorlands in Crossflatts (West Yorkshire), Tiny Lives Special Babies in Doxford (Sunderland) and the Sir Bobby Robson Foundation in Gosforth (Newcastle upon Tyne)

We are committed to:

• Using the skills of the business to support education in our communities
• Building the skills of our colleagues through community engagement
• Supporting colleagues with their own community and charity initiatives.

Workplace

Our employment practices reflect international and national standards covering areas such as minimum working age, working hours, health and safety and discrimination.

We are committed to:

• Developing our colleagues' skills
• Enabling colleagues to improve their health and wellbeing
• Encouraging a diverse workforce with equal opportunities for all.

If you have any queries regarding the UKAR CSR programme, please contact the press team.

^ Top of Page